DORA-Art13-P1

Article
13 (1)
Pillar
ICT Risk Management
Regulation Ref
Regulation (EU) 2022/2554, Article 13(1)
Last Reviewed
2026-01-15

As part of the ICT risk management framework, financial entities shall adopt backup policies and procedures specifying the scope of the data that is subject to the backup and the minimum frequency of the backup, based on the criticality of information or the confidentiality level of the data.

Evidence Profiles

ICT Backup and Restoration Policy COMMON

Policy document defining backup strategies, retention periods, restoration procedures, and testing requirements for ICT systems as required by DORA Article 13.

Formats
DOCX
Evidence Class
backup-policy
Availability
COMMON
Update Frequency
annual
Typical Author
IT Operations Manager
Approval Chain
IT Operations Manager → CIO

Content Sections

Expected Fields

Common Quality Issues

View Example

Generated example artifact using the default institution profile (COMMON availability, synthetic data only).

PLAIN_TEXT — Inline Preview
ICT BACKUP AND RESTORATION POLICY
Nordvik Bank AG
Policy Reference: POL-ICT-BKP-2025-001
Version 3.1 | Effective Date: 10 January 2025
Policy Owner: IT Operations Manager
Review Date: 10 January 2026
Classification: Internal — Restricted

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1. BACKUP STRATEGY

1.1 Objectives

This policy defines the backup and restoration requirements for all ICT systems
at Nordvik Bank AG ("the Bank") in accordance with DORA Article 13. The policy
ensures that the Bank can restore ICT systems and data to a known-good state
following any disruption, including cyber attacks, hardware failures, and
human error.

1.2 Backup Approach

The Bank employs a tiered backup strategy based on system criticality:

  Tier 1 — Critical Systems (Core Banking, Payment Processing, Customer Data)
    — Continuous replication: Oracle Data Guard synchronous replication to DR site
    — Transaction log backup: Every 15 minutes
    — Incremental backup: Daily at 02:00 CET
    — Full backup: Weekly (Sunday 01:00 CET)
    — Immutable backup: Weekly to air-gapped tape storage

  Tier 2 — Important Systems (Regulatory Reporting, AML, ATM Management)
    — Incremental backup: Daily at 03:00 CET
    — Full backup: Weekly (Sunday 02:00 CET)
    — Immutable backup: Monthly to air-gapped tape storage

  Tier 3 — Standard Systems (Office Productivity, Development Environments)
    — Incremental backup: Daily at 04:00 CET
    — Full backup: Weekly (Sunday 03:00 CET)

1.3 Backup Frequency Summary

  System Tier     Backup Frequency    Immutable Backup
  ─────────────────────────────────────────────────────────────────────────────
  Critical        Daily incremental    Weekly (air-gapped tape)
  Important       Daily incremental    Monthly (air-gapped tape)
  Standard        Daily incremental    None

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2. RETENTION PERIODS

  Data Category                  Online Retention    Archive Retention
  ─────────────────────────────────────────────────────────────────────────────
  Transaction records            180 days            10 years (regulatory)
  Customer data                  180 days            7 years post-relationship
  System configurations          90 days             3 years
  Security logs                  365 days            5 years
  Regulatory reports             180 days            10 years
  General operational data       90 days             1 year
  Development/test data          30 days             None

Minimum retention for regulatory compliance: 90 days online, as required by
DORA Article 13 and Swiss banking regulations.

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3. RESTORATION PROCEDURES

3.1 Restoration RTO Targets

  Restoration Scenario                    Target RTO
  ─────────────────────────────────────────────────────────────────────────────
  Single file/record recovery             1 hour
  Database point-in-time recovery         2 hours
  Full system restoration (critical)      4 hours
  Full system restoration (important)     8 hours
  Full data centre restoration            24 hours

3.2 Restoration Process

  Step 1:  Restoration request submitted via IT Service Management tool
  Step 2:  Request validated by system owner (or auto-approved for P1 incidents)
  Step 3:  Backup integrity verified (checksum validation)
  Step 4:  Restoration executed in isolated environment (for non-emergency)
  Step 5:  Data integrity verification by application team
  Step 6:  Restored system placed into production (with change approval)
  Step 7:  Post-restoration validation and documentation

3.3 Immutable Backup Restoration

For ransomware recovery scenarios, immutable backups stored on air-gapped tape
media are retrieved from the third-party vault (Iron Mountain, Zurich facility).
Retrieval SLA: 4 hours. Restoration from tape requires dedicated tape library
hardware at Geneva DC-2.

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4. TESTING REQUIREMENTS

4.1 Restoration Testing Schedule

  Test Type                     Frequency     Last Test        Next Test
  ─────────────────────────────────────────────────────────────────────────────
  Critical system restoration   Quarterly     10 Dec 2024      10 Mar 2025
  Important system restoration  Semi-annual   15 Sep 2024      15 Mar 2025
  Immutable backup restoration  Annual        18 Oct 2024      18 Oct 2025
  Full DR restoration           Annual        18 Oct 2024      18 Oct 2025

4.2 Test Success Criteria

  — Backup data integrity verified (no corruption)
  — Restoration completed within target RTO
  — Restored data matches expected RPO (no unexpected data loss)
  — Application functionality verified post-restoration
  — Test results documented and reviewed by IT Operations Manager

Last restoration test result: SUCCESSFUL (10 December 2024)
  — Core banking database restored from daily backup
  — Restoration time: 2 hours 30 minutes (within 4-hour RTO)
  — Data integrity: Verified, no corruption detected
  — RPO achieved: 45 minutes of data loss (within 1-hour RPO)

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5. ROLES AND RESPONSIBILITIES

  Role                          Responsibility
  ─────────────────────────────────────────────────────────────────────────────
  IT Operations Manager         Policy owner; oversee backup operations
  Backup Administrator          Execute daily backup operations; monitor jobs
  Database Administrator        Database-specific backup and restoration
  System Owner                  Approve restoration requests; verify data
  CISO                          Approve immutable backup access for recovery
  CIO                           Approve policy; allocate resources

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6. EXCEPTION HANDLING

Systems that cannot comply with this policy (e.g., legacy systems without backup
agent support) require:
  — Documented risk acceptance approved by the system owner and CIO
  — Compensating controls (e.g., manual export procedures)
  — Review at each policy review cycle

Current exceptions: 1 (legacy ATM management platform — manual backup procedure
documented, compensating control approved by CIO on 15 November 2024).

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Document History:
  v3.1  10 Jan 2025  Updated for DORA compliance; added immutable backup provisions
  v3.0  15 Jan 2024  Annual review; updated retention periods
  v2.5  12 Jan 2023  Added cloud backup procedures

Approved by: CIO
Signature:   [Chief Information Officer]
Date:        10 January 2025

Expected Structured Facts

Example structured facts that Detrixa would extract from this evidence (synthetic data, deterministic seed).

backup_policy_status — fs-backup-policy-status
{
  "factId": "c1d2e3f4-a5b6-7890-cdef-100000000015",
  "evidenceId": "a0b1c2d3-e4f5-6789-abcd-100000000015",
  "evidenceClassId": "backup-policy",
  "factType": "backup_policy_status",
  "data": {
    "policy_version": "3.1",
    "effective_date": "2025-01-10",
    "backup_frequency": "daily",
    "retention_period_days": 180,
    "restoration_rto_hours": 4.0,
    "last_restoration_test_date": "2024-12-10",
    "restoration_test_successful": true,
    "has_immutable_backups": true,
    "covers_all_critical_systems": true
  },
  "provenance": "deterministic",
  "extractorVersion": "dora-test-generator/0.1.0",
  "extractedAt": "2025-01-15T09:00:00Z",
  "supersededBy": null
}

Fact Schemas

backup_policy_status

Schema ID
fs-backup-policy-status
Control
DORA-Art13-P1

Valid Ranges

effective_date
within last 18 months
retention_period_days
minimum 90 days for regulatory compliance
last_restoration_test_date
within last 12 months

Related Schemas

JSON Schema

{
  "properties": {
    "backup_frequency": {
      "enum": [
        "hourly",
        "daily",
        "weekly"
      ],
      "type": "string"
    },
    "covers_all_critical_systems": {
      "type": "boolean"
    },
    "effective_date": {
      "format": "date",
      "type": "string"
    },
    "has_immutable_backups": {
      "type": "boolean"
    },
    "last_restoration_test_date": {
      "format": "date",
      "type": "string"
    },
    "policy_version": {
      "type": "string"
    },
    "restoration_rto_hours": {
      "minimum": 0,
      "type": "number"
    },
    "restoration_test_successful": {
      "type": "boolean"
    },
    "retention_period_days": {
      "minimum": 1,
      "type": "integer"
    }
  },
  "required": [
    "policy_version",
    "effective_date",
    "backup_frequency",
    "retention_period_days",
    "last_restoration_test_date"
  ],
  "type": "object"
}